Call Instant Checkmate

At Instant Checkmate we have a Member Care Team that is available Monday through Friday 7am to 7pm PST. Spanish language assistance is available from Monday through Friday 8am to 5pm PST.

Call us toll-free as 1-800-222-8985

  1. Customer Support
  2. Billing Inqueries
  3. Website Feedback
  4. General Product Help

Our Member Care team can assist you with anything and everything. Need help using our world famous background searches? A member of our team will be happy to walk you through the process, it's fast, easy and fun! If you need to talk to someone about your account, billing, or subscription, just give us a call.


Email Instant Checkmate

If you prefer to talk to us via email our Instant Checkmate Member Care team, simply email us at We usually respond to all emails within 24 hours or less.

Instant Checkmate is also an accredited member of Consumer Affairs, a consumer news and advocacy organization. We have almost a 4-star rating on Consumer Affairs because we are dedicated to providing top-notch customer service thanks to our US-based member care center. Our phone lines are open Mon-Sun 5am to 10pm PST (some holiday hours may vary)!

Find Instant Checkmate On Social Media

We love hearing from our cunstomers on Facebook, Twitter and Google+.

To find Instant Checkmate simply click the links below:

Send Instant Checkmate A Letter

You can send us a letter with any Instant Checkmate questions too if you'd like.

Write us a letter and send it to:

3111 Camino Del Rio N Suite 400, San Diego, CA 92108

Background Search Anyone

We work every day to make pulling background checks with Instant Checkmate easy and informative.
Try doing a search on your family, friends, or neighbors. You might be surprised by what you discover.

Search Anyone

Try Instant Checkmate Public Records Search

DISCLAIMER: You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. Instant Checkmate does not provide consumer reports and is not a consumer reporting agency. (These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.) The information available on our website may not be 100% accurate, complete, or up to date, so do not use it as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. Instant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire. For more information, please review Instant Checkmate Terms of Use.

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Download the Instant Checkmate App.

Available on Google Play and the App Store.