How to Contact Instant Checkmate
Call Instant Checkmate
At Instant Checkmate we have a Member Care Team that is available Monday through Friday 7am to 7pm PST. Spanish language assistance is available from Monday through Friday 8am to 5pm PST.
Call us toll-free as 1-800-222-8985
- Customer Support
- Billing Inqueries
- Website Feedback
- General Product Help
Our Member Care team can assist you with anything and everything. Need help using our world famous background searches? A member of our team will be happy to walk you through the process, it's fast, easy and fun! If you need to talk to someone about your account, billing, or subscription, just give us a call.
Email Instant Checkmate
If you prefer to talk to us via email our Instant Checkmate Member Care team, simply email us at firstname.lastname@example.org. We usually respond to all emails within 24 hours or less.
Instant Checkmate is also an accredited member of Consumer Affairs, a consumer news and advocacy organization. We have almost a 4-star rating on Consumer Affairs because we are dedicated to providing top-notch customer service thanks to our US-based member care center. Our phone lines are open Mon-Sun 5am to 10pm PST (some holiday hours may vary)!
Send Instant Checkmate A Letter
You can send us a letter with any Instant Checkmate questions too if you'd like.
Write us a letter and send it to:3111 Camino Del Rio N Suite 400, San Diego, CA 92108