How To Cancel Your Instant Checkmate Account


How-To Guide: Account Cancellation

To cancel your account, you need two pieces of information:

  1. Your first and last name.
  2. Your Instant Checkmate username. This is the email address you provided when you signed up for your membership.

Cancel Your Account Here

Instant Checkmate's no hassle guarantee makes cancelling your subscription to the service very easy. There are no early termination fees, and you aren't locked into a contract. You are free to cancel your subscription anytime.

We Love Hearing From You

Instant Checkmate is always looking for ways to improve its website and service, and we want your feedback. Contact a member care representative anytime with questions, comments, or concerns. At Instant Checkmate we have a Member Care Team that is available Monday through Friday 7am to 7pm PST. Spanish language assistance is available from Monday through Friday 8am to 5pm PST.

Three Ways To Cancel Your Account

Cancel By Phone
Call Instant Checkmate’s customer service number at 1-800-222-8985. A friendly member care representative is standing by to assist you!

Cancel Online
Visit the Instant Checkmate Cancel page. Fill out the cancellation form to the right of the page. You'll need your full name, email address, and phone number.

Please be advised that your membership will not be cancelled immediately. Once you submit a cancellation request, it will be sent to a member of our customer support team. Once a member care representative receives your request, your account will be cancelled within 24-48 hours.

Please make sure you provide the same name and email address you used to create your account. This allows us to process your request as soon as possible.

Cancel By Email
Send us an email to cancel your account. Please include your first and last name and the email address you used to create your Instant Checkmate account. Within 24-48 hours of submitting your request, your cancellation will be completed by a member of our customer support team.

Learn how to cancel your Instant Checkmate Membership by watching this video.

Difficulty: EasyEstimated Time: 1-2 Minutess

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We work every day to make pulling background checks with Instant Checkmate easy and informative.
Try doing a search on your family, friends, or neighbors. You might be surprised by what you discover.

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Try Instant Checkmate Public Records Search

DISCLAIMER: You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. Instant Checkmate does not provide consumer reports and is not a consumer reporting agency. (These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.) The information available on our website may not be 100% accurate, complete, or up to date, so do not use it as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. Instant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire. For more information, please review Instant Checkmate Terms of Use.

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